Accessible design Standard

Inclusive design, universal design and design for all are terms used to describe an approach of developing products, services and environments, which are usable and attractive for a large number of people regardless of age, gender, language and ability.

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The aim of inclusive design is to meet the needs of the largest possible number of potential users. Among the target population, inclusive design is particularly interested in users who are likely to have or experience limitations.

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The first stage of inclusive design is to identify all potential users, their characteristics and needs. It should also identify the specific factors of obstacle in regard to motor skills, or sensory or cognitive requested. In this context, a strategy of inclusive design may involve designing a product taking into account reference groups composed of users with specific characteristics. For example, people in wheelchairs can provide a reference group for inclusive design in relation to the motor dimension of universal accessibility.